Frequently Asked Questions

What is a Chiropodist?

A Chiropodist is a primary health care professional that assesses and treats foot and lower limb disorders. This may include management of local and systematic conditions. As is required, Chiropodists are registered with the College of Chiropodists of Ontario. They practice podiatric medicine and, in many cases, work with your health care team to treat the chronic and acute conditions affecting your feet. For Chiropodists, a yearly registration is mandatory, similar to many other regulated health care providers. A code of ethics and standards of care, aimed at protecting you, accompany this registration.

The goal of chiropody treatment is to maintain and/or improve an individual’s activity and mobility. Biomechanical changes with standing and movement can occur, causing pain and limiting walking ability. Such changes may include variations in hip and knee alignment, as both these areas have significant effect on the feet.

Chiropodists specialize in the following areas of care:
Chiropodists work with your health care team to maintain and improve your foot health.

For further information, please contact Think Feet Family Foot Clinic at 705-329-0908 or via email at

What can I expect when I see a Chiropodist for an initial assessment?

At Think Feet Family Foot Clinic, we have a standardized form that is completed by the Chiropody Assistant and/or the Chiropodist at the first appointment. The information obtained for this form confirms your foot concerns and assists the Chiropodist in developing a treatment plan to improve your foot health. During the initial assessment, your feet will be examined. Depending on the reason for your visit, you may be asked to stand and/or walk in order to evaluate your balance and the weight bearing positioning of your feet. At Think Feet, we like for you to be directly involved with your treatment. Discussions surrounding any conditions or changes to your feet will occur. Furthermore, we strive to individualize each treatment plan to help all of our patients reach their personal goals.

Please note:

For further information, please contact Think Feet Family Foot Clinic at 705-329-0908 or via email at
What are custom made orthotics and how do they differ from off the shelf insoles?

Chiropodists are able to prescribe custom made orthotics. These devices are made specifically for an individual by taking a molded impression of their feet. At Think Feet Family Foot Clinic, this casting is done with Plaster of Paris, foam boxes, or with a 3D scanner. These impressions are then sent to an orthotics lab for manufacturing. Orthotics may be soft, semi-rigid, or rigid in construction.
Initially, a biomechanical assessment is completed to determine the best device for the patient, considering their weight, foot position, and/or lesions. During this appointment, the patient’s current footwear is reviewed to ensure that the pain and/or foot alignment issues are not related to any external causes. We also recommend trying stretching exercises and wearing supportive footwear, prior to orthotics. Mainly, orthotics are needed for pain management and daily living improvement, as they better walking ability. However, it is important to recognize that custom made orthotics are not for everyone. An evaluation is necessary to develop the best individualized treatment plan.
In most cases, orthotics are covered by insurance. We encourage our patients to check with their insurance providers to see if a physician prescription is required. If so, we will gladly send a consultation to your family doctor, after the biomechanical assessment, demonstrating your orthotic need.
Off the shelf devices are soft in construction and are mostly meant to cushion areas.  Some are semi-rigid, but their use is limited to those with mild structural changes. Overall, off the shelf insoles are made for an average person with an average arch, and are unhelpful for abnormal foot structure.
For further information, please contact Think Feet Family Foot Clinic at 705-329-0908 or via email at

What forms of payment are accepted at Think Feet Family Foot Clinic?

At Think Feet, we accept all payment forms, including cash, cheque, Interac Debit, Visa, and MasterCard. At this time, we do not take American Express. We also provide services to those with Veterans Affairs Canada (VAC) cards.

Please note that Think Feet, as a private clinic, is not covered by the Ontario Health Insurance Plan (OHIP). Fortunately, most insurance companies cover Chiropody treatments. However, as Think Feet does not deal directly with any insurance companies, payment following appointments is required. We will provide all of the necessary invoice information, but the insurance submission is your responsibility.

For further information, please contact Think Feet at 705-329-0908 or via email at